Outlet Manager (Male)

As the outlet manager, you will be the face of our brand at the retail level. You will be responsible for overseeing daily operations, managing the sales team, and ensuring the outlet. As the Outlet Manager, you will represent our brand at the retail level. You will be responsible for overseeing daily operations, managing the sales team, and ensuring the outlet achieves its targets while upholding the highest standards of customer service.

Key Responsibilities:

• Operations Management: Oversee daily opening and closing procedures, manage inventory, and ensure timely stock replenishment.

• Team Leadership: Supervise, train, and motivate the sales staff to deliver exceptional service and meet performance KPIs.

• Sales Growth: Implement strategies to drive customer foot traffic and maximize sales conversions.

• Customer Excellence: Address customer inquiries and complaints professionally to foster brand loyalty.

• Reporting: Maintain accurate records of daily sales, expenses, and inventory levels; provide regular reports to the head office.

• Visual Merchandising: Ensure the outlet is clean, organized, and adheres to brand guidelines for product displays.meets its targets while maintaining the highest standards of customer service.

Key Responsibilities Operations Management: Oversee daily opening/closing procedures, inventory management, and stock replenishment.

Team Leadership: Supervise, train, and motivate the sales staff to deliver exceptional service and hit performance KPIs.

Sales Growth: Implement strategies to drive footfall and maximise sales conversion.

Customer Excellence: Handle customer inquiries and complaints with professionalism to ensure brand loyalty.

Reporting: Maintain accurate records of daily sales, expenses, and inventory levels; provide regular reports to the head office.

Visual Merchandising: Ensure the outlet is always clean, organized, and follows brand guidelines for product display.

Gender: Male (as per specific operational requirements).

Education: Bachelor’s degree in any discipline (marketing or management preferred).

Experience: Minimum 2–3 years of experience in retail management or a similar role.

Skills:

Strong leadership and team-building capabilities.

Excellent communication and interpersonal skills.

Proficiency in basic computer applications (MS Excel, POS systems).

Ability to work under pressure and handle peak-hour rushes.

Attributes: Sharp, punctual, and a "can-do" attitude toward problem-solving.